Dear IO Hawk Fans!
Turbulent weeks are just behind us. Due to the high amount of reports of burning or exploding Hoverboards as announced in media and press many airlines rejected the transportation of Hoverboards. This also affected us shortly in December so that we had delivery problems which we happily could solve very fast by providing the necessary documents which were needed for a safe transportation. We are very proud that we were still able to deliver all orders before Christmas. We would like to point out the fact that worldwide not a single IO Hawk had this issue of burning. Our devices pass through several quality checks during the production line. Additionally all of our boards are manually checked in Germany once again before being delivered to the customer. Particularly in last weeks we have received many requests from people who do no own an original IO Hawk but a counterfeit product. Thank you for understanding that we only offer a repair service for our own boards. We want to warn you of using chargers that do not belong originally to your Hoverboard. Our chargers are not compatible to any other Hoverboards!
In the last weeks we had many negotiations with our component suppliers so that we now benefit from much better conditions. These benefits we would like to share with you as well! We are happy to inform you that we are able to reduce our prices massively starting from 01.02.2016. Most important is that we will keep the high quality of our products stable including our first-class sales and aftersales-service. This has the highest priority for us. We are able reduce prices by 33%, from a former MSRP price of 1499, – € to the magic price of 999, – €. The Design Editions will be offered for 1599, – € instead of 1899, – €.
New payment options
Due to the very high demand, we offer you payment via invoice for Germany, Austria and Switzerland. You can choose this payment option in our online shop. Please note that you always have the option to pick up the device at our office by paying cash. You will receive an additional 10% discount. For customers from close located areas around our office, it may be worth the journey to pick up by yourself. The available payment term are now: Credit Card, payment via invoice, Sofortüberweisung, payment by installments, payment in advance or cash by pick up (against 10 % discount)